Delivery & Return
Enjoy fast and reliable delivery across Pakistan on your mobile phones and accessories. Cash on Delivery is available on eligible orders, and our return & exchange policy makes shopping with SastaSamaan.com simple and hassle-free.
Delivery Options Overview
At SastaSamaan.com, we offer convenient and reliable delivery options across Pakistan. Choose the available delivery method at checkout, place your order, and our team will process it for delivery to your provided address.
1. Choose Your Product & Delivery Method
2. Receive Your Order Confirmation
3. Wait for Your Order to Arrive
4. Receive Your Order at Your Doorstep
Small items
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Standard delivery Get it in 3-5 working days |
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Orders above PKR 10,000: Standard delivery |
FREE |
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Orders below PKR 10,000: Standard delivery charges apply |
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Orders are delivered during regular working days. |
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Order by 9 PM — delivery available on eligible orders. |
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Charges vary depending on your location and order. |
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Orders are delivered during regular delivery hours. |
Small items include mobiles, mobile covers, chargers, cables, earbuds, headphones, smartwatches, power banks, speakers, and other mobile accessories.
Exchange or Return of Goods
At SastaSamaan.com, we want you to shop with confidence. If you receive a product that is damaged, defective, incorrect, or not as described, you may be eligible for a return or exchange according to our return policy.
To request a return or exchange, please make sure:
- The product is returned in its original condition and packaging.
- All original accessories, manuals, and included items are present.
- You provide your order number or proof of purchase.
- For defective products, additional verification may be required.
Products that are physically damaged due to customer misuse, missing components, or altered after delivery may not be eligible for return or exchange.
Once the returned product is received and inspected, we will inform you about the approval of your return/exchange and the applicable refund or replacement process.
FAQs
If your order hasn’t arrived within the estimated delivery time, please check your order confirmation and tracking details first. If you still need help, contact our support team with your order number, and we’ll check the status of your order and assist you as soon as possible.
Delivery schedules may vary on public holidays. Orders placed on holidays will be processed on the next available working day, and delivery will depend on the courier service and your location.
We’ll keep you updated about your order status.
Yes, we offer delivery across Pakistan. Delivery availability and charges may vary depending on your city and postcode. Enter your complete delivery address at checkout to confirm whether delivery is available to your area.
Next-day delivery is available on eligible products and selected locations. Delivery time may vary depending on your city, product availability, and the time your order is placed.
You can check the available delivery option during checkout before completing your order.
For most orders, someone should be available at the provided delivery address to receive the parcel and confirm delivery. Depending on the courier service, a signature or delivery confirmation may be required.
If you’re unavailable, the courier may contact you to arrange another delivery attempt.
Smart Technology at Sasta Prices.
Welcome to SastaSamaan.com — your trusted destination for mobiles and tech accessories at affordable prices. We offer a wide range of smartphones, earbuds, chargers, smartwatches, power banks and more, with a focus on quality, value and a smooth shopping experience.
Shop Smart. Shop Sasta.
Our goal is simple: make quality technology more affordable and shopping easier for everyone. From the latest smartphones to earbuds, chargers, smartwatches, power banks, covers and more, we aim to bring great products and great value together in one place.
